Most concrete projects benefit from a 15-minute conversation before specifying. Our technical advisors are based in Nieuwkuijk and operate across Europe — typical reply within one working day.
Mon–Fri · 08:30–17:30 CET. Direct to a senior advisor — no IVR menu.
Call now →Best for technical specs, drawings or larger documents. Reply within 1 working day.
Send email →Office, lab and equipment showroom. Visits by appointment.
Get directions →All fields help us route your request to the right specialist. The more detail you share, the faster the reply.
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When you call or write, you reach one of four senior technical advisors directly. No call centre, no junior gatekeepers — the engineer who answers is the one who'll handle your project.
22 years in industrial concrete. Specialist in logistics and AGV-zone floors.
joost@ngcm.nl →14 years in product chemistry. Lead on Delft Green® formulation development.
marina@ngcm.nl →18 years on the trowel. Heads our on-site application teams across BeNeLux.
pieter@ngcm.nl →11 years in QA. Coordinates EPD documentation and EN 1504 compliance.
anneke@ngcm.nl →Yes — for projects above 500 m², initial specification advice is free with no obligation. We only charge once a written specification is commissioned or a project is awarded.
Yes. Most products are available standalone (Option A on our product pages). However, we strongly recommend the SC-series carts for accurate coverage, and for first-time users we include phone-based application support at no extra cost.
Most rental units ship within 48 hours across NL, BE, DE, FR. We carry a calibrated rental fleet at the Nieuwkuijk warehouse. For peak-season or specialised configurations, plan a week ahead.
Yes — every Delft Green® product carries an ISO 14025 EPD (Environmental Product Declaration) and is EN 1504 compliant where applicable. We can provide all documentation in PDF for inclusion in your tender package.
When NGCM supplies product, equipment and on-site application as a single mandate (Option C), we issue a single-source warranty covering the full system — typically 5 to 10 years depending on the chemistry and traffic profile.
Yes — visits to our Nieuwkuijk facility are by appointment. The site includes the chemistry lab, the equipment showroom, and a small demonstration slab. Email info@ngcm.nl to arrange a visit.